Support · Help Center
Frequently Asked Questions
Find answers about accounts, trading, deposits, withdrawals, and platform features.
6 answers in 3 categories
info
General
2 questions
What is a CFD? expand_more
A Contract for Difference (CFD) allows you to speculate on price movements without owning the underlying asset. You can profit from both rising and falling markets.
Is Zynex regulated? expand_more
Zynex operates under strict regulatory frameworks. Client funds are held in segregated accounts with tier-1 banking partners.
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Trading
2 questions
What leverage is available? expand_more
Leverage varies by instrument, up to 1:500 on major forex pairs. Higher leverage increases both potential profits and losses.
What are the trading hours? expand_more
Forex CFDs trade 24/5. Indices and commodities follow their respective exchange hours. Crypto CFDs are available 24/7.
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Account & Funding
2 questions
How do I deposit funds? expand_more
We support bank transfer, credit/debit cards, and major e-wallets. Deposits are typically credited within minutes for card payments.
How long do withdrawals take? expand_more
Withdrawal requests are processed within 24 hours. Bank transfers may take 1-3 business days depending on your provider.